top of page
  • Where is your MedSpa located?
    Our MedSpa is conveniently located at 195 Glen Cove Marina Rd Suite 200A, Vallejo, CA 94591, making it easily accessible for our valued clients. We are located on the second floor.
  • What are your business hours?
    We are open Monday-Saturday 10am-5pm by appointments only. Walk-ins and same day appointments are welcome, although we suggest calling or texting first before heading to our office. We are not open on major holidays.
  • How do I book an appointment?
    Booking an appointment is easy and convenient. You can book directly on our website using our online booking system or you can call, text, or email us. We recommend booking directly online to guarantee an appointment. We also offer same day bookings and walk-ins, however, we recommend that you call or text us before hand!
  • How do I know if a treatment is right for me?
    During your initial consultation, our experienced professionals will assess your specific concerns and desired outcomes to determine if a certain treatment is suitable for you. We will also discuss alternative treatments if necessary to help you make an informed decision.
  • Can I combine different treatments?
    Yes, you can combine treatments to achieve your desired overall results. Our experts will help create a customized plan for you. Although we advise to avoid getting botox and fillers in the same area on the same appointment.
  • Who will perform the procedure?
    Our qualified and skilled medical professionals will perform all treatments, ensuring your safety and satisfaction.
  • How can I guarantee an appointment?
    You can book directly on our website using our online booking system. To secure your appointment, a non-refundable deposit of $50 is required, which will be applied to your total treatment cost.
  • What are lip fillers and dermal fillers, and how do they work?
    Lip fillers and dermal fillers are non-surgical cosmetic treatments that use safe injectable substances to add volume, enhance contours, and reduce the appearance of wrinkles. Lip fillers are used specifically to enhance the lips, while dermal fillers can be used on various areas of the face to restore volume and smoothness. The fillers plump up the treated area, providing natural-looking results.
  • Are lip and dermal filler treatments safe?
    Yes, both lip fillers and dermal fillers are considered safe when administered by our skilled and trained professionals. We use FDA-approved fillers that have been extensively tested for their safety and effectiveness.
  • What is the Russian Lip Technique?
    The Russian Lip Technique is a specialized lip filler technique that involves creating a defined, pouty, and more contoured look using dermal fillers. It can enhance the cupid's bow, create a fuller appearance in the center of the lips, and add volume and lip height for a striking result.
  • What are neurotoxins/anti-wrinkles, and how do they work?
    Neurotoxins or anti-wrinkle injections such as Botox, Dysport, and Jeuveau, are injectables that reduce facial lines by relaxing specific muscles. Neurotoxins temporarily block nerve signals to targeted facial muscles, reducing muscle movement and minimizing the appearance of wrinkles.
  • What is the difference between Botox, Dysport, and Jeuveau?
    Botox, Dysport, and Jeuveau are similar injectables known as neuromodulators. They all reduce wrinkles, but their potency and onset of effects may vary slightly.
  • What areas can Botox be injected?
    Botox can be injected into various areas, including the forehead, between the eyebrows (glabella), and the outer corners of the eyes (crow's feet), to reduce wrinkles and fine lines. We also frequently treat masseter muscles (jaw) for facial slimming and teeth grinding, bunny lines on the nose, brow lift, lip flip, gummy smile and chin wrinkles.
  • How long do the results last?
    The longevity of lip and dermal fillers varies from 6 to 18 months, while Botox, Dysport, and Jeuveau typically last 3 to 4 months. Individual results may vary.
  • Does the treatment hurt?
    We take measures to ensure your comfort during the procedure. Most patients report minimal discomfort during certain injections but we can apply a topical numbing cream to further ease any potential discomfort. To be transparent, lip injections tend to be the most uncomfortable so we ALWAYS apply topical anesthetic to this area.
  • How long does the procedure take?
    On average, lip and dermal filler treatments take around 30 minutes to an hour, depending on the extent of the procedure. Botox/Neurotoxin procedures take a little less time. If you are a new client, we require you to have a 5-10minute full face consultation with our Medical Director, Nurse, Practitioner, or Physician Assistant before your actual treatment.
  • Are there any potential side effects of lip and dermal filler treatments?
    Minor side effects are possible but typically temporary, such as redness, swelling, bruising, or mild tenderness at the injection site. These effects usually subside within a few days. Although rare, severe side effects of dermal fillers may include allergic reactions, infections, lumps under the skin, and rare cases of vascular occlusion. Vascular occlusion occurs when a blood vessel becomes blocked, and it is a medical emergency. If you experience sudden severe pain, skin color changes, or vision issues after a filler treatment, seek immediate medical attention or contact us.
  • What is the importance of aftercare and keeping in touch with your injector?
    Aftercare is crucial for optimal results and to reduce potential side effects. It's essential to follow any post-treatment instructions provided by our team. Staying in touch with your injector allows us to monitor your progress, address any concerns, and tailor future treatments to your specific needs. We are available 24/7 for you if you have any questions or concerns!
  • What is Cavitation with Radiofrequency and Lymphatic Drainage?
    Cavitation with Radiofrequency is a non-surgical treatment that combines ultrasound and radiofrequency technologies to reduce fat and tighten the skin. Lymphatic Drainage is a gentle massage technique that helps eliminate toxins and reduce post-treatment swelling. This is specifically very therapeutic for post BBL, liposuction, and other post surgery patients.
  • How long does the Cavitation with Radio frequency treatment take?
    On average, each session lasts around 30 minutes to an hour, depending on the targeted areas.
  • How long does a Lymphatic Drainage massage take?
    On average, each session lasts around 60 minutes to 90 minutes, depending on the targeted areas and severity of swelling and other factors.
  • What is your refund policy?
    We do not offer refunds on completed treatments. However, if you are unsatisfied with your results, we encourage you to contact us so we can discuss your concerns and explore possible options for adjustments or enhancements.
  • Can I cancel or reschedule my appointment?
    We understand that circumstances may change, and you may need to cancel or reschedule your appointment. We kindly request that you give us at least 48 hours' notice for any changes to your scheduled appointment. Failure to provide sufficient notice may result in a cancellation fee.
Frequently Asked Questions at Face Lab Aesthetics


bottom of page